Shipping Policy

Last updated: June 2026

Delivery Area

We currently deliver to Makhu and surrounding areas in Punjab. Local delivery is handled by our in-house team and trusted local courier partners. For orders outside our standard delivery zone, please contact us to check availability.

Delivery Timelines

Orders are typically delivered within 24-48 hours for local deliveries. Delivery times may vary during peak periods, holidays, or inclement weather. We strive to keep you informed of any delays via your registered contact number.

Shipping Charges

Delivery is free for orders above a certain amount (subject to change). A nominal shipping fee applies to smaller orders. The applicable charge is displayed at checkout before you confirm your order.

Order Processing

Orders placed before 4 PM on business days are usually processed the same day. Orders placed after 4 PM or on holidays are processed the next business day. You will receive a confirmation once your order is dispatched.

Tracking

For tracked shipments, we share the tracking number via your registered phone number and email. You can also check your order status by logging into your account on our website.

Delivery Issues

If you encounter any issues with delivery - such as delays, damaged packages, or incorrect items - please contact us immediately with your order number. We will investigate and resolve the issue promptly.

Address Accuracy

Please ensure your delivery address and phone number are correct at the time of ordering. We are not responsible for failed deliveries due to incorrect address information provided by the customer.