Privacy Policy

Last updated: June 2026

Information We Collect

We collect information you provide directly: name, email address, phone number, shipping address, and payment details. Payment details are processed by Razorpay and are never stored on our servers. We also collect certain technical information automatically: IP address, browser type, device information, and usage data through cookies and similar technologies.

How We Use Your Information

We use your information to process orders, deliver products, communicate order status, provide customer support, send relevant offers (with your consent), improve our website, and comply with legal obligations.

Data Sharing

We share your information only with trusted third-party service providers essential to order fulfillment: payment processors (Razorpay), delivery partners, and analytics providers (Sentry). We do not sell your personal data to third parties.

Data Security

We implement industry-standard security measures including encryption (TLS), secure payment processing via Razorpay, and limited employee access to personal data. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal data as long as your account is active or as needed to provide services. After account closure, we retain data only as required by applicable laws and for legitimate business purposes.

Your Rights

You have the right to access, correct, or delete your personal data. You may also request restriction of processing or data portability. To exercise these rights, contact us through the information provided on our website.

Cookies

We use essential cookies for authentication and cart functionality. Analytics cookies help us understand site usage. You can manage cookie preferences through your browser settings.

Changes to Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated date. We encourage you to review this policy regularly.

Contact

For privacy-related inquiries, please visit our store in Makhu, Punjab, or contact us through the details listed on our website.